> For the complete documentation index, see [llms.txt](https://help.vectary.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.vectary.com/documentation/other/delete-account.md).

# Delete your Vectary account

## Delete your Vectary account

This page explains how to request deletion of your Vectary account and its data. It covers **Vectary Manager** for Android and iOS, and every other Vectary app.

You do not need to install anything to delete your account.

### Delete your account yourself

**On the web:** sign in at [vectary.com](https://www.vectary.com/), open the profile menu, choose Profile Settings, then **Delete account**.

**In Vectary Manager:** open the profile menu, choose Profile Settings, then **Delete account**.

You will be asked to type DELETE to confirm. Deletion happens immediately and cannot be undone. You do not need to cancel a subscription first — deleting the account cancels it for you.

### If you cannot sign in

Email [**contact@vectary.com**](mailto:contact@vectary.com?subject=Account%20deletion%20request) from the address on the account, asking us to delete your Vectary account. We may need to confirm that you own the address before we act. We action requests as quickly as we can, and in any case within the period required by applicable data protection law.

### What deleting your account removes

* Your account record, including your name, profile details and profile picture.
* Your email address, your password, and any connected Google, Apple, GitHub or Slack sign-in.
* Workspaces you own, together with every folder, project and 3D scene inside them.
* Your API keys and access tokens.
* Your membership of workspaces owned by other people. Those workspaces and their contents are not affected.
* Public share links to your projects stop working.
* Your active sessions, everywhere you are signed in.

**If you own a workspace that other people use, deleting your account deletes that workspace and everything in it for all of its members.** Transfer ownership first if your team needs to keep the work.

Any ongoing subscription is cancelled and any remaining top-up credits are forfeited. If you signed in with Apple, we also ask Apple to revoke the sign-in token.

### Data we keep

We keep some records after an account is deleted where we are required to, for example for accounting, to establish or defend legal claims, and for fraud prevention. Our retention practices are described in section 7 of the [Privacy Policy](https://www.vectary.com/privacy-policy/), *"For how long shall we be processing your data?"*.

### Questions

Email [**contact@vectary.com**](mailto:contact@vectary.com).


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