Getting started
Importing
Design process
3D Configurator
Scene and project settings
Sharing, exporting, embedding
Other
Model API
Account Settings
Learn everything about your account
Account settings can be found in the dashboard at the top right corner:
This link also leads to the account settings: https://www.vectary.com/dashboard/?profile=true
Profile settings
The following actions are available for the account:
- Change name
- Set profile picture
- Change the password (no password for accounts registered with Google accounts).
- Check the email linked to the account (under account name)
- Delete account
- Sign out
- Log out from all other devices
- Copy User ID (for Support)
- Generate Access Token (for Support and for the old version of the Figma plugin)
- Subscribe/unsubscribe to our email newsletter
- Enable/disable email notifications for new comments on projects from other members of Business workspace.
Change email
Currently, the email address can only be changed by contacting customer support. To do this, please submit a request via the contact form and provide the following information:
- Your current email address associated with your account
- The new email address you wish to use
- Access Token (https://www.vectary.com/dashboard/?profile=true)
- User ID (https://www.vectary.com/dashboard/?profile=true)
Changing the login method (from Google to Email + password)
- Sign out of your account
- Go to Forgot Password
- Enter your email address
- An email will be sent with a link to reset your password
- Click on the link from the email
- A page will open asking you to enter your new password twice
- Use your new password to log in with your email address
If this did not help, please contact us using this form and request a change in the authentication method:
https://www.vectary.com/contact-us
Billing info
Subscriptions are tied to workspaces, not accounts. Each workspace has its own subscription, so payment settings can be found in the workspace settings.